Reputation Management facts
- 1. Consumers trust reviews and comments made online, especially negative comments.
- 2. Consumers will broadcast (spread) negative comments read online even if they have never used your product or service.
- 3. Negative comments posted by competitors and ex employees are at an all time high.
- 4. 90% of consumers will perform a search engine check for negative information prior to doing business with you or your company.
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